Privacy With Us
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This Privacy Policy applies to the pp99 platform (www.pp99.world) and all its associated services. By browsing our website, using the app, or creating an account, you agree to this Privacy Policy.

At pp99, we believe privacy is a fundamental right. That's why we maintain full transparency in how we collect, use, and protect the information of everyone who uses our services. This document explains exactly what data we collect, why we collect it, and how it is stored.

• This policy applies to users across all regions, including Bangladesh.
• We do not collect data from users under 18, and registration is not permitted for minors.
• This policy is part of our Terms & Conditions Compliant with.

Pp99 collects two types of information — data you provide directly, and data collected automatically.

Pp99 collects data through various methods, with the highest level of security maintained at every step.

• Registration Form: You provide this information yourself when creating an account.
• KYC Verification: Documents are collected to verify your identity.
• Transaction Processing: Payment information is collected during deposits and withdrawals.
• Automatic Tracking: Usage data is recorded through cookies and log files.
• Support Contact: Contact details from live chat or email interactions are stored.
• Third-Party Verification Services: Only verified, trusted partners are used for identity verification.

Pp99 uses collected data only for specific, legitimate purposes. We never misuse your information.

• Service Operations: Managing accounts, processing transactions, and keeping gaming services running.
• Identity Verification: KYC and age verification as required by law.
• Security Assurance: Preventing fraud, money laundering, and unauthorized account access.
• Customer Support: Issue resolution and complaint handling.
• Service Improvement: Analyzing user experience to improve the platform.
• Legal Compliance: Following regulatory authority guidelines.
• Contact: Sending important updates, promotions, and security-related notifications.

Pp99 never sells your personal data. However, information may be shared in the following limited circumstances:

• Service Partners: Payment processors, KYC verification services, and technology infrastructure providers — only the data necessary to operate those services.
• Legal Authorities: In response to a court order, a lawful request from law enforcement, or a directive from a regulatory authority.
• Business Transfer: In the event of a company merger or acquisition, the protections under this policy will continue to apply.

All third-party partners are required to comply with strict confidentiality agreements. They may only use your data for the specific purpose it was shared for — nothing else.

Pp99 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help the website recognize you.

• Essential Cookies: These are required to maintain login sessions and ensure security — they cannot be disabled.
• Functional Cookies: To remember your preferences (language, settings, etc.).
• Analytics Cookies: To understand website usage patterns and drive improvements.

You can manage optional cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some features on the website.

Pp99 does not retain your data longer than necessary. Retention periods by data type are outlined below:

• Account Information: For the duration your account is active, and for 5 years after closure (as required by law).
• Transaction Records: Minimum 5 years (as required by financial regulations).
• KYC Documents: 5 years after verification.
• Support Contact: 2 years after the issue is resolved.
• Log Files: Maximum 12 months.

If you request account deletion, all data will be removed within the designated timeframe, except where retention is required by law.

You have full control over your data. You may exercise the following rights:

Pp99 uses industry-standard security technology to protect your data. Our security framework operates on multiple layers:

• All servers are operated in secure data centers.
• Staff are granted access only to the data they need (Least Privilege Principle).
• Regular security testing and third-party audits are conducted.
• In the event of a data breach, affected users will be notified within 72 hours.

Pp99 may update this Privacy Policy from time to time. For significant changes, we will send advance notice to your registered mobile number or email.

Continued use of the platform after an updated policy is published will be considered your acceptance of the new terms. We recommend visiting this page regularly to stay informed.

For any privacy-related questions, requests, or complaints, please contact us:

• Email: privacy@pp99.world
• Live Chat: Available 24/7 at the bottom-right corner of the website
• FAQ: FAQ page View